Together, triage and engineering are two of the most critical stages of the motor claims process. A robust approach to
If your vehicle needs repairing cosmetically, you may be offered a SMART repair – often conducted by a mobile technician.
‘Repair over Replace’ strategies are becoming more prominent in the vehicle repair industry. Technologies like Paintless Dent Removal (PDR) allow
The motor claims industry is currently facing a number of long-term challenges, including a nationwide shortage of repair capacity, and
A strong incident reporting process is crucial for minimising vehicle downtime, and maintaining operational efficiency. The focus is always on
What is Claims as a Service? Claims as a service (CaaS) provides fast-response, on-demand claims management services to insurers as