What are Triage & Engineering in Motor Claims?
Together, triage and engineering are two of the most critical stages of the motor claims process. A robust approach to
‘SMART’ Vehicle Repair Explained
If your vehicle needs repairing cosmetically, you may be offered a SMART repair – often conducted by a mobile technician.
Paintless Dent Removal (PDR) Technologies
‘Repair over Replace’ strategies are becoming more prominent in the vehicle repair industry. Technologies like Paintless Dent Removal (PDR) allow
On-Demand Vehicle Repair For Insurers – Repair-as-a-Service
The motor claims industry is currently facing a number of long-term challenges, including a nationwide shortage of repair capacity, and
Introducing Activate Initiate – Electronic Notification of Loss (eNOL) for Insurers & Fleets
A strong incident reporting process is crucial for minimising vehicle downtime, and maintaining operational efficiency. The focus is always on
Claims as a Service
What is Claims as a Service? Claims as a service (CaaS) provides fast-response, on-demand claims management services to insurers as
Introducing Repair as a Service – Flexible Accident Management for Insurers
Given their recent popularity, you’ve probably encountered ‘as a service’ models across a number of industries – including software, mobility,