About us
At Activate Group, we partner with fleets, insurers, brokers and MGAs to service hundreds of thousands of claims a year.
We’re transforming the claims journey with real-time, data-driven solutions that exceed policyholder and driver expectations and enable customers to react quickly to market challenges.
When it comes to repairs, we offer UK-wide capability and capacity across all vehicle types, including the latest EVs and all commercial vehicles. Our network of over 300 repair partners and 400 mobile technicians is complemented by our growing footprint of our-owned Activate Accident Repair centres, giving us greater control over repair capability and capacity.
Our business strategy
Vision
To be the transformational leader in customer-focused, data driven accident and repair management.
Purpose
Make someone’s bad day better
Nobody wants or expects to be in a road incident! Our purpose is all about connecting with the person behind the claim – so we can deliver the best possible service.
Values
Our values define the experience we want people to have when they do business with us, whether that’s as a team member, customer or supplier.
Be accountable. Take the initiative, work fast and do a great job.
Together, the Activate Group of companies offers an end-to-end accident management solution for fleets and personal lines partners. Froms first notification and third-party intervention, to engineering, parts provision and repair.
As part of the Group, each brand benefits from ongoing investment and innovation to support the delivery of market-leading accident management solutions and services.
Motor Repair Network provides accident management services to insurers, MGAs, brokers and CHOs.
- Specialists in personal lines claims, delivering exceptional policyholder experience.
- Proactive claims management, reducing key-to-key times and controlling costs, without ever compromising on quality.
- Intelligent triage, smart deployment and effective vehicle-management services.
sopp+sopp delivers accident management services to commercial and corporate fleet clients.
- Proactive services and solutions tailored to individual fleet needs.
- Fleet expertise helps dramatically reduce vehicle and driver downtime.
- Full system integration across the supply chain supports fast, consistent decision-making.
Activate Parts provides wholesale parts and accessories with 24-hour delivery times.
- Integrated parts supply chain solutions that support green initiatives and control repair costs.
- Mitigate parts delays through extensive OEM, aftermarket and green parts supplier network.
- Imprest stock solutions to cut key-to-key times.
Activate Group’s own chain of body shops, delivering a market-leading repair experience.
- Hi-tech bodyshops capable of repairing the latest vehicle and fuel types.
- Strategically positioned to provide repairs in under-served areas.
- High-quality repairs completed in line with BSI standards.
History
