Technology is at the core of our accident management solutions and services.
Our proprietary Claims Management System (CMS) enables us to efficiently track and manage every single claim, and provides MI to help us measure performance and identify trends so we can keep improving.
The system brings all the information about a claim together in one place, and ensures customers and suppliers get real-time updates, whether that’s through notifications, integration, or access to our customer portal.
We’ve also created technology partnerships, fully integrating our own systems with industry-leading providers to create a seamless experience for fleets, insurers, drivers and other key stakeholders.
Dynamic workflows and automated tasks to keep all claims progressing against SLAs, with built-in exception management.
API library and industry-standard integrations create joined-up, transparent processes
Triggered, multi-channel communication for proactive policyholder and driver communication.
Accelerate the delivery of your digital claims solution with our white-labelled suite of apps.
Visualise data trends with intuitive dashboards and extensive reporting capability.
Technology in the claims journey
Here’s how our Claims Management System helps us to maximise efficiency and service throughout the claims journey
Claims Management System
Our information hub. Efficient management of the full claims process – workflow and automation to keep claims in SLA, with triggered exception management, packaged integrations and APIs, document management, and real-time, multi-channel communication.