Privacy policy

Website Privacy Policy

Contact information

Activate Group is located at:


Activate Group Limited

F4 (West) F Mill Dean Clough

West Yorkshire, United Kingdom


0330 058 6937


Motor Repair Network is located at:


Motor Repair Network Limited

F4 (West) F Mill Dean Clough

West Yorkshire, United Kingdom


0330 058 6931



Sopp and Sopp Limited is located at:


Sopp & Sopp Limited

Summit Park

Cygnet Road

Peterborough, United Kingdom


0330 058 3174


Activate Accident Repair Limited is located at:


Activate Accident Repair Limited

c/o Activate Group Limited

F4 (West) F Mill Dean Clough

West Yorkshire, United Kingdom


Activate Parts Limited is located at:


Activate Parts Limited

Unit 1A
Spitfire Close
Huntingdon, PE29 6XY


03300 947385



It is Activate Group Limited’s policy to respect your privacy regarding any information we may collect while operating our website. This Privacy Policy applies to,,,, and, (hereinafter, “us”, “we”, or “our Website”). We respect your privacy and are committed to protecting personally identifiable information you may provide us through our Website. We have adopted this privacy policy (“Privacy Policy”) to explain what information may be collected on our Website, how we use this information, and under what circumstances we may disclose the information to third parties. This Privacy Policy applies only to information we collect through our Websites and does not apply to our collection of information from other sources.

This Privacy Policy, together with the Terms and conditions posted on our Website, set out the general rules and policies governing your use of our Website. We take your privacy very seriously. Please read this privacy policy carefully as it contains important information on who we are and how and why we collect, store, use and share any information relating to you (your personal data) in connection with your use of our Website. It also explains your rights in relation to your personal data and how to contact us or a relevant regulator in the event you have a complaint.

Depending on which services you use we will be the organisation which has control of your data (the data controller). If you want to ask us for information about your data or this privacy policy, please contact the Data Protection Officer at the address above or by or by email at and we will respond to you directly. We collect, use and are responsible for certain personal data about you. When we do so we are subject to the UK General Data Protection Regulation (UK GDPR).

This privacy notice applies to:

  • Visitors to our websites and use of cookies

  • Information we obtain about you

  • How we use your information

  • Sharing your information

  • Where we store your personal information

  • International data transfers

  • Your rights of access to information

  • Other rights you might have

  • Complaints

  • Changes to this policy statement


When you visit our Websites, we may use an analytics service to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. Cookies help us to provide you with a good experience when you browse our website and allow us to improve our site. You can read more about how we use cookies and analytics in our cookie policy.

This privacy policy is divided into the following sections:

  • What this policy applies to

  • Personal data we collect about you

  • How your personal data is collected

  • How and why we use your personal data

  • Marketing

  • Who we share your personal data with

  • How long your personal data will be kept

  • Transferring your personal data out of the UK

  • Cookies

  • Your rights

  • Keeping your personal data secure

  • How to complain

  • Changes to this privacy policy


What this policy applies to

This privacy policy relates to your use of our Websites only.

Throughout our Websites we may link to other websites owned and operated by certain trusted third parties to (eg make additional products and services available to you). Those third party websites may also gather information about you in accordance with their own separate privacy policies. For privacy information relating to those third party websites, please consult their privacy policies as appropriate.

Personal data we collect about you

The personal data we collect about you depends on the particular activities carried out through our Websites. We will collect and use the following personal data about you:

  • your activities on, and use of, our websites

  • your IP address

  • your approximate location (based on your IP address)

  • information about your web browser and the device it runs on

We use your information to understand products and services you may be interested in and to ensure our website performs well on the browser and device you are using.

We collect and use this personal data for the purposes described in the section ‘How and why we use your personal data’ below.

How your personal data is collected

We collect personal data from you:

  • indirectly, such as your browsing activity while on our website; we will collect information indirectly using the technologies explained in the section on ‘Cookies’ below

How and why we use your personal data

Under data protection law, we can only use your personal data if we have a proper reason, eg:

  • where you have given consent

  • to comply with our legal and regulatory obligations

  • for our legitimate interests or those of a third party

A legitimate interest is when we have a business or commercial reason to use your personal data, so long as this is not overridden by your own rights and interests. We will carry out an assessment when relying on legitimate interests, to balance our interests against your own.


We do not collect information for marketing purposes.

Who we share your personal data with

We have a legitimate interest to share your information with other organisations and we want to make it clear to you when this will happen. To provide our overall service we need to use the services of, and supply information about you to, various suppliers who will have their own obligations to tell you how they collect and use your personal data. We may share your personal information with any of our group of companies; this means the company that owns us and any companies they own or control, this may be to provide services to you.

How long your personal data will be kept

We will not keep your personal data for longer than we need it for the purpose for which it is used.

Data collected by our Websites will be kept in accordance with our Retention Policy. A copy of which can be requested by emailing;

Transferring your personal data out of the UK

No Personally Identifiable Information collected by our Websites will be transferred outside of the UK.


A cookie is a small text file which is placed onto your device (eg computer, smartphone or other electronic device) when you use our Website. We use cookies on our website.

For further information on cookies and when we will request your consent before placing them and how to disable them, please see our Cookie Policy

Your rights

You generally have the following rights, which you can usually exercise free of charge:

  • Access to a copy of your personal data

  • Correction (also known as rectification)

  • Erasure (also known as the right to be forgotten)

  • Restriction of use

  • Data portability

  • To object to use

  • Not to be subject to decisions without human involvement (automated decision-making)

  • The right to withdraw consent

For further information on each of those rights, including the circumstances in which they do and do not apply, please contact us. You may also find it helpful to refer to the guidance from the UK’s Information Commissioner on your rights under the UK GDPR.

Keeping your personal data secure

We have appropriate security measures to prevent personal data from being accidentally lost, used, or accessed unlawfully. We limit access to your personal data to those who have a genuine need to access it. We continually test our systems and are ISO 27001 certified by a UKAS accredited certification body, which means we follow the gold standard for information security.

We also have procedures in place to deal with any suspected data or security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.

How to complain

Please contact us if you have any queries or concerns about our use of your personal data ( We hope we will be able to resolve any issues you may have.

You also have the right to lodge a complaint with the Information Commissioner in the UK.

The Information Commissioner may be contacted using the details at or by telephone: 0303 123 1113.

Changes to our privacy policy

Any changes we may make to our privacy policy in the future will be posted on this page.

Last Updated January 2024